Shipping policy
Everything you need to know about shipping rates, delivery timelines, and order tracking.
In-Stock & Ready to Ship
The Repair Deck is in stock and ships within 1–2 business days of your order being placed. You'll receive a shipping confirmation email with full tracking details as soon as your order is on its way.
Shipping Rates & Delivery
We ship internationally — because healing should never be limited by borders. Here's what you can expect:
🇺🇸 USA: 4–8 business days with full tracking. We take care of any tariffs upfront, so you won't need to pay a thing when your order arrives.
🇨🇦 Canada: Just 2 business days with full tracking. Nice and simple.
🌍 Everywhere else: 7–27 business days with full tracking. We'll stay with you the whole way.
A small note: Depending on your country's customs policies, you may be charged local duties or fees upon delivery. This is rare, but we want you to know upfront — just so there are no surprises.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status every step of the way.
Shipping Delays
While we do our best to meet estimated delivery timelines, occasionally delays occur due to factors outside our control (weather, carrier delays, etc.). We'll communicate proactively if your order is affected.